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Warranty

Warranty Period
Thank you for purchasing SYNCO products.
1. Customers are entitled to free replacement or repair service in case of quality defect(s) found in the product under normal use within 30 days upon receipt of the product from authorized agent.

2. Original SYNCO products are entitled to 12-month limited warranty service. The warranty period begins on the date of purchase of brand new, unused products by the first end-user. Within the warranty period, if product defect or failure is attributable to material defection or technological problem, the defective product or defective part will be repaired or replaced without charge (service and materials fee)

Warranty Exclusions and Limitations:
Faults resulted from inappropriate use of a product without following its operation specification Artificial damage, e.g., crash, squeeze, scratch, or soaking Modifications to a product by its user or a third party without prior written consent of SYNCO Pakistan, e.g., replacement of element or circuit, label alteration. The code on product is inconsistent with that of warranty certificate, or the code on the product or warranty certificate is altered or torn off All consumable accessory attached to a product, like cable, wind muff, battery Faults as a result of force majeure, such as fire, flood, lightning, etc.

Warranty Claim Procedure:
If failure or any problem occurs to your product after purchase, please contact Salman Enterprises, the local agent for Pakistan for assistance, or you can always contact SYNCO’s Pakistan customer service through email at support@salmanenterprises.com.pk. Please retain your sales receipt and warranty certificate as proof of purchase. If any of these documents is missing, only chargeable service will be provided. If the SYNCO product is out of the warranty coverage, the service and the parts cost will be charged.

Service Center:
Synco Pakistan
75 CCA 2nd Floor Phase 4 DHA, Lahore
03000223422